Dr Rebecca Payne

Dr Rebecca Payne is a GP and health services researcher whose work focuses on how technology can support the safe and effective delivery of primary care, both in and out of hours. She has a particular interest in the safety of telephone and video consultations and in how patients access medication after remote consultations, leading the REMEDY project and contributing to the quality and safety themes of the Remote by Default 2 study. Her research builds on extensive clinical and leadership experience, including roles as Unscheduled Primary Care Clinical Director at Aneurin Bevan University Health Board, National Professional Advisor on Urgent Primary Care to the Care Quality Commission, and National Primary Care Clinical Lead for the rollout of video consultations in Wales during the pandemic. She is a former Chair of RCGP Wales. Since 2008 she has worked as an out-of-hours GP in Wales and Scotland, and she is currently a salaried GP with NHS Orkney, working both as a remote island doctor on Hoy. She also chairs NICE’s Quality Standards Committee.