Accessibility at the RCGP Annual Primary Care Conference & Exhibition

Visitors driving to ACC Liverpool will find accessible parking available in the Liverpool Waterfront Car Park and Car Parks 1, 2 & 3, although it is not free for Blue Badge holders. There are 10 dedicated disabled spaces on each floor for the ease of visitors. Please note that these spaces are on a first come first served basis. Lifts in the car park feature a mirror to aid reversing out of the lift and have both visual and audible floor indicators. Stairwells are clearly marked and have handrails on both sides. The route from the car park to the entrance is accessible for wheelchair users, although assistance may be needed as the route does include some ramps.

Visitors may also be dropped off on the river side of the building at our designated “Drop Off Point” for coaches and taxis. There is a ramped access to the Riverside entrance doors.

Designated cycle bays can be found on the Riverside entrance (road level) and on the ground level of the multi storey car park situated on site.

Please find below a list of local taxi companies who can provide wheelchair accessible vehicles. Please specify the requirement for wheelchair access on booking.

Davy Liver Ltd

0151 709 4646

E2A Cabs

0151 229 1066

Mersey Cabs

0151 298 1234 (credit card bookings)

0151 298 2222 (cash bookings)

For detailed information regarding bus services operating throughout the area please visit www.merseytravel.co.uk for further information.

The closest bus stop to ACC Liverpool is located on Kings Parade, adjacent to the river side entrance to the convention centre

The venue is accessible via access ramps from both the city, car park and taxi drop off point. All steps have designated support railing for assistance. 

Access to the Galleria (main entrance level for ACC Liverpool) is situated on the same level as the exit from the car park. The entrance doors are double automatic doors and are always staffed when an event is taking place. The Galleria flooring is slate.

There are two lifts which are available from the Galleria to both the Upper and Lower floors. Each lift has an accessible width of 1300mm and visual and audible floor indicators. There are also escalators which can be used to reach the other levels, stewards are situated at both the top and bottom to assist delegates.

On the main conference level all rooms are on the same level and stewards are positioned to assist disabled delegates. The conference level lighting is bright and there are contrasting colours to assist with navigation and for access doors. The conference level is all carpeted. The lower level is also all on the same level and is fully carpeted.

www.accessable.co.uk

In Hall 1 there are 12 designated spaces for wheelchair users and assistants, these spaces can be used for assistance dogs. Hall 1 is also accessible on two different levels with the lower level having level access to the main stage.

The conference will be concentrated on the conference level with seating available in all the meeting rooms.  All of the meeting rooms on the conference level are accessible for wheelchair users.

A limited amount of priority seating will be available during breaks in the exhibition hall.

Hearing Assistance

Once inside the building, the Visitor Services desk features a fixed loop hearing system. An infrared system is available in specific seating areas for conference use, a necklace can be collected from a member of ACC staff. 

 

In the case of an emergency, trained stewards will assist any delegates with a hearing impediment to evacuate the building.

Assistance Dogs 

ACC Liverpool welcomes delegates with assistance dogs. Please ensure that your assistance dog is clearly identifiable when entering the building to ensure that our Stewards are aware of their presence. Facilities for assistance dogs are available on request.

Catering

The ACC hospitality team cater for a range of dietary requirements and label food accordingly. They are fully trained and on-hand to provide an inclusive service.  If you have a particular dietary requirement please advise us during the registration process or contract rcgp@haymarket.com 

 

Toilets

Conference Level – 2 separate unisex disabled toilet 

Stage Level – 2 separate unisex disabled toilet 

Mezzanine Level  – 2 separate unisex disabled toilets, both have baby changing units

Lower Level – 2 separate disabled toilets one for Ladies and one for Gents

Cloakrooms

There is a cloakroom situated on the Galleria Level with a low desk for easy access. Cloakrooms are manned throughout the open periods of conference.

First Aid

Should first aid assistance be required please contact a member of the ACC Liverpool team. The two first aid rooms are located on the Arena side of the building and stewards will be able to escort you to these rooms. Alternatively first aid assistance can be called to your location in the building.

Registration 

At registration there will be a low desk for easy access.

Quiet Space

There will be a quiet space for any delegate who struggles with a traditional conference setting, this will be located on the Mezzanine on the Conference Level.

Restaurants around Liverpool

For more information on accessible restaurants and other venues around Liverpool please check

Once inside the building, the Visitor Services desk features a fixed loop hearing system. An infrared system is available in specific seating areas for conference use, a necklace can be collected from a member of ACC staff. 

In the case of an emergency, trained stewards will assist any delegates with a hearing impediment to evacuate the building. on accessible restaurants and other venues around Liverpool please check

ACC Liverpool welcomes delegates with assistance dogs. Please ensure that your assistance dog is clearly identifiable when entering the building to ensure that our Stewards are aware of their presence. Facilities for assistance dogs are available on request.

Catering

The ACC hospitality team cater for a range of dietary requirements and label food accordingly. They are fully trained and on-hand to provide an inclusive service.  If you have a particular dietary requirement please advise us during the registration process or contract rcgp@haymarket.com 

Toilets

Conference Level – 2 separate unisex disabled toilet 

Stage Level – 2 separate unisex disabled toilet 

Mezzanine Level  – 2 separate unisex disabled toilets, both have baby changing units

Lower Level – 2 separate disabled toilets one for Ladies and one for Gents

Cloakrooms

There is a cloakroom situated on the Galleria Level with a low desk for easy access. Cloakrooms are manned throughout the open periods of conference.

First Aid

Should first aid assistance be required please contact a member of the ACC Liverpool team. The two first aid rooms are located on the Arena side of the building and stewards will be able to escort you to these rooms. Alternatively first aid assistance can be called to your location in the building.

Registration 

At registration there will be a low desk for easy access.

Quiet Space

There will be a quiet space for any delegate who struggles with a traditional conference setting, this will be located on the Mezzanine on the Conference Level.

Restaurants around Liverpool

For more information on accessible restaurants and other venues around Liverpool please check

The ACC hospitality team cater for a range of dietary requirements and label food accordingly. They are fully trained and on-hand to provide an inclusive service.  If you have a particular dietary requirement please advise us during the registration process or contract rcgp@haymarket.com 

Cloakrooms

There is a cloakroom situated on the Galleria Level with a low desk for easy access. Cloakrooms are manned throughout the open periods of conference.

First Aid

Should first aid assistance be required please contact a member of the ACC Liverpool team. The two first aid rooms are located on the Arena side of the building and stewards will be able to escort you to these rooms. Alternatively first aid assistance can be called to your location in the building.

Registration 

At registration there will be a low desk for easy access.

Quiet Space

There will be a quiet space for any delegate who struggles with a traditional conference setting, this will be located on the Mezzanine on the Conference Level.

Restaurants around Liverpool

For more information on accessible restaurants and other venues around Liverpool please check

Conference Level – 2 separate unisex disabled toilet 

Stage Level – 2 separate unisex disabled toilet 

Mezzanine Level  – 2 separate unisex disabled toilets, both have baby changing units

Lower Level – 2 separate disabled toilets one for Ladies and one for Gents

 

Cloakrooms

There is a cloakroom situated on the Galleria Level with a low desk for easy access. Cloakrooms are manned throughout the open periods of conference.

First Aid

Should first aid assistance be required please contact a member of the ACC Liverpool team. The two first aid rooms are located on the Arena side of the building and stewards will be able to escort you to these rooms. Alternatively first aid assistance can be called to your location in the building.

Registration 

At registration there will be a low desk for easy access.

Quiet Space

There will be a quiet space for any delegate who struggles with a traditional conference setting, this will be located on the Mezzanine on the Conference Level.

Restaurants around Liverpool

For more information on accessible restaurants and other venues around Liverpool please check

There is a cloakroom situated on the Galleria Level with a low desk for easy access. Cloakrooms are manned throughout the open periods of conference.

First Aid

Should first aid assistance be required please contact a member of the ACC Liverpool team. The two first aid rooms are located on the Arena side of the building and stewards will be able to escort you to these rooms. Alternatively first aid assistance can be called to your location in the building.

Registration 

At registration there will be a low desk for easy access.

Quiet Space

There will be a quiet space for any delegate who struggles with a traditional conference setting, this will be located on the Mezzanine on the Conference Level.

Restaurants around Liverpool

For more information on accessible restaurants and other venues around Liverpool please check

Should first aid assistance be required please contact a member of the ACC Liverpool team. The two first aid rooms are located on the Arena side of the building and stewards will be able to escort you to these rooms. Alternatively first aid assistance can be called to your location in the building.

Registration 

At registration there will be a low desk for easy access.

Quiet Space

There will be a quiet space for any delegate who struggles with a traditional conference setting, this will be located on the Mezzanine on the Conference Level.

Restaurants around Liverpool

For more information on accessible restaurants and other venues around Liverpool please check

At registration there will be a low desk for easy access.

Restaurants around Liverpool

For more information on accessible restaurants and other venues around Liverpool please check

There will be a quiet space for any delegate who struggles with a traditional conference setting, this will be located on the Mezzanine on the Conference Level.

For more information on accessible restaurants and other venues around Liverpool please check www.accessable.co.uk