The RCGP Annual Conference and Exhibition 2025 will take place in-person on 9-10 October 2025.

Venue address for in-person attendees:

ICC Wales

Coldra Woods

Newport

South Wales

NP18 1DE

United Kingdom

Information about travelling to ICC Wales can be found on the website here.

Virtual delegates will be emailed joining instructions with a link to access the virtual platform a week in advance of the conference.

Thursday 9 October 09.00– 17:30

Friday 10 October 09.00 – 17:30

*Please note that we will be opening the onsite registration desks from 16.00 – 19.00 hrs on Wednesday 8 October for in-person delegates who arrive early in Wales. There are no conference social events or conference sessions taking place on Wednesday.

If you are looking to make a group booking for the conference, at the beginning of the registration process please choose one of the following: ‘Registration contact is not attending, but there are other attendees’ or ‘Registration contact is attending along with other attendees’.

Group discounts are available on all tickets, both at the discounted and standard rates. When booking in groups of 3-5, you are eligible for a 10% discount, and for groups of 6 or more, a 15% discount will be applied automatically at checkout. Please note that ticket sharing is not permitted. For any booking queries, contact rcgp@haymarket.com.

If you have opted to pay via invoice the booking confirmation email will include a copy of the invoice (plus VAT as applicable). The full conference fee must be paid, in clear funds and in accordance with the instructions set out in the invoice, within 30 days of the date of the invoice or before the event date, whichever is earlier. If your company uses Purchase Order Numbers, please supply this at the time of booking as failure to do so may cause problems with your booking. If at a later date you wish to pay your invoice by credit card, please call the phone number at the bottom of the invoice. Payment for your place at the event must have been cleared before your registration badge will be emailed to you.

If you have opted to pay via credit card upon registration you will receive an email confirmation from Stripe and a VAT receipt will be emailed to you.

If you are booking within 6 weeks of the event we will require payment by credit card. Please note that we only accept MasterCard and Visa. American Express cannot be accepted.

If this causes difficulty then please contact our customer services team on +44 (0) 208 267 4064 or email rcgp@haymarket.com. Please note we do not accept cash or cheque payments.

Once you have made your conference registration, a booking confirmation will be emailed directly to the delegate. Please check your junk mail to ensure this email has not been blocked. If you have not received this information, please email rcgp@haymarket.com

You will also receive an email two weeks prior to the conference with all the final information.

Substitute delegates are welcome at no extra charge but we require you to advise us of any substitutions (including full contact details, dietary and accessibility requirements) no later than Monday 29 September 2025.

One-day only tickets are available for all in-person and hybrid tickets. Please visit the website here for more information about ticket prices. Please note virtual tickets will be available closer to the event date.

Cancellation of registrations must be received in writing to rcgp@haymarket.com.

Cancellations received will be refunded at the following rates:

• On or before Thursday 17 July 2025: full fee less a £45 administration fee.

• Between Friday 18 July and Thursday 28 August 2025: 50% of the registration fee

• From Friday 29 August 2025: we regret that no refund can be made.

Any cancellations that still have payment outstanding will be liable for either the administration fee, 50% of the registration fee or the full registration fee, depending on the date and time of the cancellation.

Substitute delegates are welcome at no extra charge but we require you to advise us of any substitutions (including full contact details, dietary and accessibility requirements) no later than Monday 29 September 2025.

If you would like to amend your ticket type, you must cancel your original ticket and then re-book your new ticket online. All cancellations must be received in writing via rcgp@haymarket.com.

Please note, funds from your cancelled ticket will be reimbursed within 5-10 working days and any cancellations will be subject to cancellation fees:

• On or before Thursday 17 July 2025: full fee less a £45 administration fee.

• Between Friday 18 July and Thursday 28 August 2025: 50% of the registration fee

• From Friday 29 August 2025: we regret that no refund can be made.

If you are an Overseas Delegate and require a letter of invitation to the conference to support your Visa application, please email rcgp@haymarket.com to request this.

Please ensure you include your full name, passport number, passport expiry date, date of birth and nationality in your email. We also require you to specify the consulate or embassy you wish your letter to be addressed to. See here for a list of embassies and consulates: www.gov.uk/world/embassies

Please note we are not able to provide invitation letters to those who are not planning to attend the conference (e.g. partners). Invitation letters can only be provided to those who have registered and paid for the conference.

No, a single delegate pass does not include access for accompanying partners. If you are travelling to the conference with a partner or associate, please ensure they have registered for their own delegate ticket prior to the event.

If you are travelling to the UK with a partner or associate who is not intending to attend the conference with you, we recommend they visit 

https://www.visitwales.com/things-do/events so that they can plan their trip in advance while you attend the conference.

Yes, we recommend that you select the sessions you would like to attend in advance via the registration login. Please note that at the conference priority is given to those delegates who have pre-booked sessions. Once all pre-booked delegates have been seated then the remaining spaces will be offered on a first-come, first-served basis.

Please note, session booking is not required for virtual delegates.

In person delegates will receive joining instructions two weeks prior to the event. Virtual delegates will receive joining instructions one week before the event.  If you have not received this information, please email rcgp@haymarket.com with your booking reference number.

Upon arrival please head towards the registration desk where you will be provided with a badge. Please ensure that you wear your badge at all times. 

In the event that you lose your badge, a replacement must be obtained at registration. In addition, some of the exhibiting companies may ask to scan your badge. Please be aware that by doing this you will be providing your basic contact details; akin to handing them a business card.

Part of the Celtic Collection, the impressive International Convention Centre Wales is a major new venue for UK and international events located within the grounds of the Celtic Manor Resort, adjacent to Junction 24. 

The venue's address is The Coldra, Catsash Rd, Caerleon, Newport NP18 1DE.

The registration desk will be located on the ground floor and will be staffed by the RCGP events team during the following hours:

Thursday 9 October 08.00 – 18:00

Friday 10 October 08.00 –18:00

*Please note that we will be opening the registration desks from 16.00 – 19.00 hrs on Wednesday 8 October for delegates who arrive early in Wales. 

There will be a dedicated Poster Queries desk in the ePoster area in the exhibition hall.

The dress code for the conference is smart casual and comfortable shoes are recommended.

The exhibition will be located in Main Hall of ICC Wales and will be open at the following times:

Thursday 19 October: 08:00 – 18:30

Friday 20 October: 08:00 – 15:30

The eposter programme will be located in the exhibition hall. The eposters area will be numbered and displayed by category. Oral poster presentations will be taking place in the Mini Theatres throughout the conference. 

The event app will also list all the posters and include PDFs of posters if submitted by the authors.

We will be providing a conference app for delegates to use during the conference. The app will provide the following features:

– Connect with fellow attendees one-to-one and in open discussion forums

– Share experiences via the social feed

– Personalise your agenda

– Interactive floorplan

– View speakers, poster abstracts, sponsors and exhibitors

You will be contacted when the app is available to download. Please note that the app is not accessible for those who have not registered for the event.

Wi-Fi access at the venue is complementary and widely available.

ICC Wales is fully committed to ensuring that they are accessible to every visitor, all the time. ICC Wales has been designed to allow those with additional needs the opportunity to enjoy and use the convention centre.

For information regarding accessibility please see here

If you have any particular requirements, disabilities, access, or any other needs we should be aware of, please do let us know when you register for the event. Alternatively, please email rcgp@haymarket.com.

Yes, all refreshments and lunch are included in the price of an in-person ticket. Lunch and all scheduled refreshment breaks will be served from designated points in the exhibition hall.

At the time of booking your registration you will be prompted to disclose any dietary requirements. If these change after your booking has been made, please contact rcgp@haymarket.com.

Our official housing partner, MICE  has secured accommodation at preferential rates in a number of hotels ranging in cost, all within a short distance of ICC Wales. This is a flexible service which allows you to book accommodation to suit your needs and budget. Special rates have been negotiated at a number of accommodation options close to the conference venue. For more information, please visit the accommodation page.

Please note that accommodation and travel costs are not included in the delegate booking.

Underground parking is available at International Convention Centre Wales, with additional parking available at sites throughout the resort. Charges apply for parking in all areas.

Please see here for more information regarding parking.

There are no cash machines at ICC Wales. Additionally, ICC Wales is a cashless venue so only card payments are accepted.

Yes there will be.

Yes there will be.

Yes there will be.

We recommend that delegates arrange for insurance against loss to their property or any loss or damage that delegates themselves may cause at the conference. The conference does not cover individuals against cancellation of bookings or theft of belongings.

First Prize for the Discover GP student poster competition will be awarded a £150 Amazon voucher and a maximum of four highly commended winners will each receive a £50 Amazon voucher. Poster authors for this award must be students (undergraduate) or foundation doctors (FY1 and FY2 – Postgraduate). 

The winning poster for the RCGP Adolescent Health Care award will be provided with a discretionary prize of £250. To enter either award, please specify on your poster submission. Full details can be found here.

There will be photography and/or video production taking place during the conference and the resulting images may be used for promotional purposes on-line and/or in printed materials. Delegates who do not wish their images to be included in this material should contact the organisers by email at rcgp@haymarket.com prior to the event by Monday 6 October 2025.

In the event of an emergency please contact a member of staff from Haymarket, the RCGP or ICC Wales, who are located on all levels and at the registration desk on the ground floor. In the event of a fire alarm, please leave your belongings and exit via the clearly marked emergency exits, where stewards will guide you to the meeting point. Do not use the lifts.

RCGP event sponsors and partners may want to share information and news about products and services with you, if you attended their sponsored session. Haymarket Media Group, organisers of RCGP conferences and events, takes your privacy seriously. Sharing your details with sponsors and partners is always your choice and you will always be provided with a clear opportunity to indicate if you would prefer us not to share this information during registration. If you would like to change your preferences please email us via rcgp@haymarket.com.

Please note that badges may, with your permission, be scanned by exhibiting organisations in the exhibition hall and prior to sponsored sessions. If you allow your badge to be scanned, you agree for those organisations to contact you about their products, events and/or services - some of which may be promotional in nature. This will act as an active opt-in, whereby it will overrule your preferences selected during the registration process. 

If you do not wish to be contacted by sponsors and exhibitors you may decline to have your badge scanned when visiting stands in the exhibition hall or attending sessions. You can withdraw your consent at any time by contacting the sponsoring organisation directly.

All you need is a good wifi connection to access the online event platform. You do not need to download anything or have a web camera to participate. 

For the best user experience, we recommend using Google Chrome, Firefox or Safari internet browsers. Internet Explorer and Edge are not recommended. The online event platform can also be accessed via a mobile or tablet device, but we recommend using a desktop or laptop to make the most of your experience. 

Please check your organisation security policies to ensure pop ups are not blocked as this functionality is required for the live sessions.

The poster programme will be available to view via the event platform / app. This will include a PDF ePoster, abstract, author details and where a poster presentation is taking place. Subject to presenting author permission, you will also be able to contact the presenting author directly about any questions. ePosters will be numbered and displayed by category.

Your personal information is collected via the online registration form. All attendee names, job title and company names will be visible in the networking area. When you first log on to the event platform, you will be given the option to edit your profile, hide your personal information and disable incoming direct messages.

RCGP event sponsors and partners may want to share information and news about products and services with you, if you have joined or viewed their sponsored content. Haymarket Media Group, organisers of RCGP conferences and events, takes your privacy seriously. Sharing your details with sponsors and partners is always your choice and you will always be provided with a clear opportunity to indicate if you would prefer us not to share this information during registration. If you would like to change your preferences please email us via rcgp@haymarket.com. 

Certificates of attendance will be issued after the conference and sent to your registered email address. This conference is self-accredited. There is no set amount or min/max of credits to receive; it depends on how many sessions you attend but typically one hour of learning = 1 CPD credit

You can view the programme to get an idea of how much you could accumulate. We also recommend that you keep note of the sessions you attend at the conference by adding them to your personal schedule on the official conference app.

If you attend one of the pre-booked dedicated CPD training sessions, you will receive a separate certificate of attendance for this session.

We ask all of our speakers for permission to publish their presentations on the official conference app for you to download post-event. Not all of our speakers give us permission to do so. What we are legally permitted to publish online, will be made available to you as soon as the speakers have released their updated versions. This tends to be within 1-2 weeks of the conference itself.

To find out how to become a sponsor or exhibitor and to hear about our customised packages which offer you a full range of promotional opportunities, please contact Joy Clarke, Sales Director, at joy.clarke@wonderly.agency.