It has come to our attention that there is a scam operating around hotel accommodation bookings.

Companies have been approaching exhibitors at the show purporting to be the official hotel booking agency for the show and taking credit card details and bookings without making any such bookings with the hotels concerned.

We would advise you if you are contacted by anyone claiming to be the official hotel booking agency, do NOT under any circumstances make a booking with them or give any credit card details.

Our official housing partner is Inntel and full details on accommodation, including booking, can be found at https://www.rcgpac.org.uk/accomodation/

Exhibitor Information

A-Z of information for exhibitors.


Please note the timings shown below is for exhibitors only.

Tuesday 22nd October
Space Only Exhibitors | 12:00 – 20:00

Wednesday 23rd October
Space Only Exhibitors | 08:00 – 20:00
Shell Scheme Exhibitors | 14:00 – 20:00

Thursday 24th October 08:00 – 18:15
Friday 25th October 08:00 – 16:30

Friday 25th October
All Exhibitors 16:45 – 22:00
For more information please refer to the exhibitor manual.


Inntel is the official accommodation provider. To book accommodation for this event, please visit https://www.rcgpac.org.uk/accomodation/

Avoid Exhibitor Scams

Inntel is the event’s only official housing partner. If you are contacted by any other agency, we strongly recommend that you do not book accommodation with them or provide any financial details. Please visit https://www.rcgpac.org.uk/accomodation/ to book your accommodation.

GES (Global Exhibition Services) are the main contractors for stand build, electrics and furniture.
Please refer to the exhibitor manual for a full list of official contractors and vendors.


All exhibitors will be issued with official conference names badges that will allow access to the exhibition hall. These badges should be worn at all times as individual company badges will not be accepted.

Your exhibitor badges will be available for collection from the Exhibitor desk, which is situated in the Exhibition Hall, on Wednesday from 14:00 – 19:00 and throughout the exhibition opening hours from the Exhibitor desk located on the ground floor registration area.


Deliveries to stands must be completed 30 minutes before the event opens each day. Companies using couriers to deliver goods to their stands are advised to inform them that trolleys are not available for their use and also that the use of trolleys is not permitted during the event open hours.

We encourage all exhibitors to receive their own goods at the stand, however if you are not there to collect your items they will be signed for on your behalf but we take no responsibility for these items and they will be unchecked.

Please ensure that no deliveries are made direct to the hall before 0800 hrs on 22nd October as deliveries made before this date will be turned away.

Please note that goods must be cleared from the hall on 25th October by 2200hrs – unfortunately, it is not possible to store items until the 28th for collection as another show is in tenancy.

Please ensure that you clearly label your packages with the below details:

RCGP Annual Conference & Exhibition
Contact Name & Mobile No, Stand Name, Stand Number,
Hall 2, ACC Liverpool
King’s Dock, Kings Dock St, Liverpool L3 4FP

Environmental Policy

The RCGP and Haymarket have worked tirelessly to use recycled, recyclable and/or sustainable materials wherever possible. All printed materials carry the FSC logo. Signage is produced in reboard where possible. Delegate bags have been responsibly sourced. The RCGP Membership Stand is created from a modular reusable framework to reduce wasted materials. Certain information in the Delegate Handbook has been moved online and to the App to reduce paper. All food is locally and responsibly sourced. Please use the appropriate rubbish bins within the ACC Centre.

Emergencies & First Aid

In the event of an emergency please contact a member of staff from Haymarket, the RCGP or the ACC Liverpool. There is a well-equipped Medical Centre located at the east end of the concourse in the ACC Liverpool. First aid support is available onsite; please ask an ACC Liverpool steward who will be able to assist you. In the event of a fire alarm, please leave your belongings and exit via the clearly marked emergency exits, where stewards will guide you to the meeting point. Do not use the lifts.

Online Exhibitor Manual

As an exhibitor, you will receive via email, an online manual which contains all the resources and information you will need to prepare for the conference.

The exhibitor manual will be sent out in July.


There are a number of secure, inexpensive car parking options available for visitors to ACC Liverpool nearby.
Pay and display onsite car parking is available and offered on a first come first served basis with accessible spaces and open 24 hours a day.
Alternative car parking is available just five minutes’ walk away, with 3,000 spaces spread across three separate sites. Many car parks are secure and open 24 hours. Here are just a few of the options:
Q-Park Liverpool ONE 35 Strand Street L1 8LT
Q-Park Hanover Street Gradwell Street L1 5AQ
Q-Park John Lewis 17 Liver Street, L1 8LJ


Registration will be located in the ground floor of the ACC Liverpool which will be staffed by the RCGP events team during the following hours:

Wednesday 23 October 17:00-19:00
Thursday 4 24 October, 08:00 – 19:00
Friday 5 25 October, 08:00 – 19:00
Saturday 6 26 October, 08:00 – 13:00


For information on how to get to the ACC Liverpool please visit – https://www.rcgpac.org.uk/venue-3/


Wi-Fi access at the venue is complementary and widely available.