Exhibitor Information

A-Z of information for exhibitors.


Please note the timings shown below is for exhibitors only.

Tuesday 10th October
Space Only Exhibitors | 12:00 – 18:00
Shell Scheme Exhibitors | 08:00 – 17:00

Wednesday 11th October
Space Only Exhibitors | 14:00 – 20:00
Shell Scheme Exhibitors | 08:00 – 20:00

Thursday 12th October
Space Only Exhibitors | 08:00 – 17:00
Shell Scheme Exhibitors | 08:00 – 17:00

Friday 13th October
Space Only Exhibitors | 08:00 – 17:00
Shell Scheme Exhibitors | 08:00 – 17:00

Friday 13th October
Space Only Exhibitors | 17:00 – 22:00
Shell Scheme Exhibitors | 17:00 – 22:00

For more information please refer to the exhibitor toolkit.


Reservation Highway is the official accommodation provider. To book accommodation for this event, please visit the ‘Plan My Trip’ section of the website.

Avoid Exhibitor Scams

Reservation Highway is the event’s only official housing partner. If you are contacted by any other agency, we strongly recommend that you do not book accommodation with them or provide any financial details. Please visit the ‘Plan My Trip’ section of the website book your accommodation.

GES (Global Exhibition Services) are the main contractors for stand build, electrics and furniture. We have received reports that a company called Expocart has been claiming to be the furniture provider. Please do not book anything with this company. You should book all your stand extras through the exhibitor toolkit.

Please refer to the exhibitor toolkit for a full list of official contractors and vendors.


Your exhibitor pass booker will receive an email before the conference with all your registered badges. Please download and print your badges prior to the conference.

If you have any contractors who will need access during build up but don’t require access during the event open period, they can use contractor passes. These will be available to pick up on site or we can send you some out in advance. If you require contractor stickers in advance of the event, please email rcgpexpo@haymarket.com with the number of passes required and where they need to be sent.


Haymarket will receive shipments at the exhibit facility beginning at 08.00 on October 10th 2017 – any packages accepted will then be available for collection from the Organisers Office. Shipments arriving before this date may be refused by the venue. Haymarket takes no responsibility for any items received onsite. Shipments that are signed for by Haymarket may incur a material handling charge, to avoid this please ensure you are on site to receive your delivery.

Please ensure that you clearly label your packages with your stand details and company name: 

Exhibiting Company Name / Stand No.
RCGP Annual Conference & Exhibition 
Hall 2, ACC Liverpool 
Kings Dock
L3 4FP

For pick ups, you can book your courier to pick up between 17.00 and 21.00 on Friday 13th. Please let them know your stand number and organisation. They can collect directly from your stand.  The venue is unable to keep anything over the weekend.

Environmental Policy

The RCGP and Haymarket have worked tirelessly to use recycled, recyclable and/or sustainable materials wherever possible. All printed materials carry the FSC logo. Signage is produced in reboard where possible. Delegate bags have been responsibly sourced. The RCGP Membership Stand is created from a modular re-usable framework to reduce wasted materials. Certain information in the Delegate Handbook has been moved online and to the App to reduce paper. All food is locally and responsibly sourced. Please use the appropriate rubbish bins within the ACC Liverpool. The ACC Liverpool team hand-sort all of their waste for recycling and, wherever possible, 100% of waste is recycled and reused. The ACC Liverpool only sends a minimal amount of waste to landfill.

Emergencies & First Aid

In the event of an emergency please contact a member of staff from Haymarket, the RCGP or the ACC Liverpool, who are located on all levels and at the registration desk in the ground floor foyer. First aid support is available onsite; please ask an ACC Liverpool steward who will be able to assist you. In the event of a fire alarm, please leave your belongings and exit via the clearly marked emergency exits, where stewards will guide you to the meeting point. Do not use the lifts.

Online Exhibitor Manual

As an exhibitor, you will have received, via email, an online toolkit which contains all the resources and information you will need to prepare for the conference.

If you are exhibiting at the conference and have not yet received your toolkit please email rcgpexpo@haymarket.com


Just a few steps from ACC Liverpool and an integral part of the venue’s riverside plaza location is the 1,600-space multi-storey Liverpool Waterfront Car Park, fully secure and open 24 hours a day, 7 days a week.

There are a multiple payment options that suit delegates attending just for a day, through to those staying over the weekend to enjoy the city. We recommend you visit the website to determine your most cost effective option. http://www.accliverpool.com/visiting-us/the-venue/liverpool-waterfront-car-park/

Registration Desk

Registration will be located on the Galleria which will be staffed by the RCGP events team during the following hours:

Wednesday 11 October | 14:00 – 17:00
Thursday 12 October | 08:00 – 16:00
Friday 13 October | 08:00 – 15:00


Visit our ‘Plan Your Trip’ page for further details on how to get to the venue.

Please note there is disruption to Liverpool Lime Street station throughout October. Please view the ‘How to Get There’ page and your local train provider’s website for full details


Wi-Fi access at the venue is complimentary and widely available.